How To Pay

Here at Newcastle Drum Centre we accept payments via a number of methods. Please see below for more details.

Online Card Payments

We accept VISA, MASTERCARD, MAESTRO, SOLO and DELTA. We do not accept American Express. Wherever possible we will offer our customers the opportunity to have their order processed using MASTERCARD SECURECODE or VERIFIED BY VISA, which are 3D Card Verification systems and may require you to set up a password. This simple process helps protect against internet card fraud and offers us increased security when dispatching orders to addresses other than those registered to the card. However, Newcastle Drum Centre reserves the right not to dispatch orders to alternate addresses, regardless of whether the order has been processed using 3D Card Verification.

When ordering online, your card will only be charged at the point that your goods are dispatched.

Mail Order (Pay with your card over the phone)

We accept the cards as outlined above. We can process your details securely over the phone and your card details will be destroyed in accordance with security procedures as prescribed by our card payment providers. We take security very seriously and would reassure you that your details are handled sensitively and securely. For security reasons, you should not send any of your card details in an email to us.

Low Cost Finance

For purchases in excess of £250, you are also able to pay for goods via finance. For purchases of over £250, you will be able to apply for 6 months interest free credit. Within that 6 month period, you can pay off the balance in instalments of your choosing. After the 6 month period, you will automatically transfer onto a 36 month direct debit schedule at 29.8% APR. Typical examples below:

• Example A: You take out £500 credit and pay off the balance within the 6 months interest free period. Total payable £500.
• Example B: You take out £500 credit and choose not to pay off the balance within the 6 months interest free period and pay 36 monthly payments of £22.56. Total amount payable £812.16 at an APR of 29.8%.

Applicants for our low cost finance must be:

• 18 years or over at the date of application.
• No Maximum age limit.
• Permanent UK Resident – min 3 years.
• In regular, permanent employment working a minimum of 16 hours per week. (Including students)
• Retired from regular employment. Minimum age 50.
• Not working through disability.
• Self-Employed.
• Armed Forces.

We offer this in conjunction with a leading consumer finance provider and you can obtain full details by contacting us either via email or by calling 0191 221 0301. To prevent fraud, or to assist in verifying your identity we may make searches about you at credit reference agencies, who will supply us with information, including information from the Electoral Register, for the purpose of verifying your identity. The agencies will record details of the search whether or not an application for credit proceeds. The searches will not be seen or used by lenders to assess your ability to obtain credit. By asking us to seek to arrange credit on your behalf you should note that you will also by default have given your consent for your personal information to be used in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Cheques

Cheques should be made payable to Newcastle Drum Centre Ltd. We will not dispatch goods until a cheque has cleared.

Bank Transfer

We also have the facility to accept payment by direct Bank Transfer. We must be notified by telephone or email of any order that is to be paid via BACS prior to payment so that we can agree your order, assign your payment an order number and check for the money arriving in our bank account. All charges must be paid by the customer when paying via bank transfer. Please contact the store for our BACS information.

Accounts

For some of our customers, notably educational establishments, we can arrange to take payment on account, with strict 30 day payment terms. We welcome official purchase orders via email, by post (address at the bottom of this document) or via Fax (0191 221 0301). For more information, please get in touch with a member of staff on 0191 221 0301.

Assisted Purchasing

Many local authorities have an assisted purchase scheme. These schemes usually allow you to purchase musical instruments through a local School or similar local institution. As a result you'll avoid paying VAT, which is usually charged at 15%. You should check the specific details with your local music service as the details can vary between different authorities. For more information, please get in touch and we can put you in touch with your local music service.

Take it Away Scheme

The Arts Council's 'Take it Away' scheme gives you the opportunity to borrow up to £2000 against the price of a musical instrument, which you can then pay back in nine monthly instalments, completely interest free. For more information, click here.